Payment Policy

At SOLVEMIR, we are committed to providing a safe, secure, and convenient shopping experience. This Payment Policy explains the payment methods, currencies, security measures, and other payment-related terms applicable when placing an order through our online store.

1. Accepted Payment Methods

We accept a variety of secure payment methods, depending on your location and the options available at checkout.

Available payment methods may include:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
UnionPay
Other payment methods displayed at checkout

The payment methods available to you may vary depending on your country, currency, device, and payment provider.

2. Currency

Prices may be displayed in different currencies depending on your location and the market you are shopping from.

The currency applicable to your purchase will be clearly displayed before you complete your order. Currency conversion rates, where applicable, may be determined by our payment provider or your bank/card issuer.

Your bank or card provider may apply additional currency conversion or international transaction fees. These charges are determined by your financial institution and are not controlled by SOLVEMIR.

3. Payment Security

Your payment security is important to us.

Payments are processed through secure payment providers using industry-standard security and encryption technologies designed to protect your personal and financial information.

SOLVEMIR does not directly store your full credit or debit card details.

4. Payment Authorization

When you place an order, your payment method will be authorized and/or charged for the total amount shown during checkout.

An order is not considered successfully completed until payment authorization has been confirmed.

If your payment cannot be authorized, your order may not be processed.

5. Order & Payment Confirmation

After successfully completing your purchase, you will receive an order confirmation email containing information about your order and the amount paid.

Please review your confirmation carefully and contact us as soon as possible if you notice any incorrect information.

6. Prices, Taxes & Additional Charges

The final amount payable will be displayed during checkout before you complete your purchase.

Depending on your location, applicable taxes or other charges may be calculated and displayed during checkout.

Any additional charges imposed independently by banks, card issuers, payment providers, customs authorities, or other third parties are not controlled by SOLVEMIR.

7. Discounts & Promotional Codes

Discounts and promotional offers are subject to the terms applicable to each promotion.

Where a promotional or discount code is required, it must be entered during checkout before the order is completed.

Unless otherwise stated, discount codes cannot be applied retrospectively to orders that have already been placed.

Certain promotions or discount codes may not be combined with other offers.

8. Refunds

Approved refunds will normally be issued to the original payment method used to make the purchase.

The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

For eligibility requirements, return procedures, and additional information, please refer to our Refund Policy.

9. Failed or Duplicate Transactions

If your payment is declined, please check that your payment details are correct and that sufficient funds are available.

You may also contact your bank or payment provider for additional information.

If you believe you have been charged more than once for the same order, please contact our Customer Support team so that we can investigate the transaction.