Terms of service
Terms & Conditions
Overview
This website is operated by SOLVEMIR. Throughout the site, the terms “we”, “us” and “our” refer to SOLVEMIR.
SOLVEMIR provides this website, including all information, tools, products and services available through the site, subject to your acceptance of these Terms & Conditions and any other policies referenced herein.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms & Conditions.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.
1. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws through your use of the website.
You must not transmit viruses, malicious code or any other material that may damage or interfere with the operation or security of the website.
2. General Conditions
We reserve the right to refuse service, cancel orders or limit quantities where reasonably necessary, including in cases of suspected fraud, unauthorized activity, pricing errors, product availability issues or misuse of our services.
We may update, modify or discontinue parts of the website or our services from time to time.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer law.
3. Products and Product Information
We make reasonable efforts to display product descriptions, specifications, images, colors and other information as accurately as possible.
However, product appearance may vary slightly depending on your screen, device, manufacturing variations or product updates.
We reserve the right to modify product descriptions, specifications, pricing or availability where appropriate.
Products may be available in limited quantities and may become unavailable without prior notice.
4. Prices and Payments
Product prices are displayed on the website in the applicable currency available for your market.
The final price, applicable taxes, shipping charges and other charges, where applicable, will be displayed during checkout before you complete your purchase.
Available payment methods will be displayed at checkout.
Payments are processed through secure third-party payment providers.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order you have already placed, we will contact you where appropriate before proceeding.
5. Orders
Placing an order does not necessarily guarantee acceptance of that order.
We reserve the right to refuse or cancel an order where reasonably necessary, including due to product unavailability, payment issues, suspected fraudulent activity, incorrect pricing or other legitimate reasons.
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.
You agree to provide current, complete and accurate purchase and account information when placing an order.
6. Order Changes and Cancellations
We begin processing orders as quickly as possible.
If you need to change or cancel an order, please contact us at support@solvemir.com as soon as possible.
We will make reasonable efforts to assist you, but we cannot guarantee that changes or cancellations will be possible once processing or fulfillment has begun.
If an order has already been shipped, our applicable Return & Refund Policy will apply.
7. Shipping and Delivery
Shipping availability, costs and estimated delivery times may vary depending on the product, destination, fulfillment location and shipping method.
Delivery estimates are estimates only and may be affected by circumstances outside our reasonable control.
Orders containing multiple products may occasionally arrive in separate packages or at different times.
For complete information, please review our Shipping Policy.
8. International Orders, Customs and Duties
International orders may be subject to import duties, taxes, customs charges or other fees imposed by the destination country.
Where these charges are not collected during checkout, they may be payable by the recipient.
Customers are responsible for complying with applicable import requirements in their destination country.
Nothing in this section affects any mandatory rights or obligations imposed by applicable law.
9. Returns and Refunds
Eligible returns and refunds are handled in accordance with our Return & Refund Policy.
SOLVEMIR currently provides a 14-day return period after receipt of an eligible item, subject to the conditions and exclusions stated in our Return & Refund Policy and any mandatory rights available under applicable consumer law.
Please contact us before returning any product so that we can provide the appropriate return instructions.
10. Accuracy of Information
We make reasonable efforts to ensure that information presented on our website is accurate and current.
However, occasional typographical errors, inaccuracies or omissions may occur, including information relating to product descriptions, pricing, promotions, availability or shipping.
We reserve the right to correct such errors and update information where appropriate.
11. Third-Party Services and Links
Our website may use or provide access to third-party services, payment providers, applications or websites.
We are not responsible for the content, privacy practices or independent services of third-party websites that are not under our control.
Your use of third-party services may also be subject to their own terms and policies.
12. Reviews, Feedback and User Content
If you submit reviews, comments, feedback, suggestions, images or other content to us, you confirm that you have the right to provide that content.
You must not submit unlawful, abusive, misleading, defamatory or infringing material.
Where permitted by applicable law, you grant us permission to use content voluntarily submitted for publication in connection with our website, products or services.
13. Intellectual Property
The content of this website, including branding, logos, text, graphics, design elements and other original materials belonging to SOLVEMIR, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify or commercially exploit our protected content without permission, except where permitted by law.
Third-party trademarks and materials remain the property of their respective owners.
14. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent purposes
- To violate the rights of others
- To transmit malicious software or harmful code
- To collect personal information unlawfully
- To interfere with the security or operation of the website
- To impersonate another person or provide intentionally false information
- To engage in abusive, deceptive or unauthorized activity
We reserve the right to restrict access where these Terms are materially violated.
15. Disclaimer and Limitation of Liability
We aim to provide our website and services with reasonable care and skill.
To the fullest extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability or consumer rights that cannot legally be excluded or restricted.
16. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of the website or material breach of these Terms.
This provision does not limit any mandatory consumer rights.
17. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue to apply.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.
The version published on this page will be the current version.
Where required by applicable law, material changes will be communicated appropriately.
19. Governing Law
These Terms & Conditions are governed by applicable law.
Nothing in these Terms deprives consumers of mandatory protections available to them under the laws that apply to their place of residence.
20. Contact Information
Questions about these Terms & Conditions can be sent to:
SOLVEMIR Customer Support
Email: support@solvemir.com
Additional legally required business and contact information will be made available through the relevant sections of our website.